Starting Friday, Rivals is implementing a new login system that will automatically logout all users. You will need to log back in once and should be good to go from that point forward. However, your username and password will not be cached (remembered by your computer) the first time you log back in. So it would be a good idea to make sure you have your password handy.
I’m sure some won’t remember their password or misplaced where you had it written down (happens to me all the time). If that’s the case there’s an easy process to recover your password.
Forgot Password: https://nmpreps.n.rivals.com/users/password/forgot
Forgot username: https://nmpreps.n.rivals.com/users/username/forgot
Also, Rivals customer care will be available via chat between 8 am and 5 pm CT Friday by going to the Contact Us page at the footer of every page and following the proper links and flows.
If all else fails, you can reach out to the NMPreps.com Customer Service email - nmpreps@yahoo.com and we will do our best to assist.
NOTE: The new login system is set up log out users that are clearly sharing accounts. If you are getting booted off your account it means others are also logged into your account. For some of you this may be by accident but with others you shared your account knowingly. Either way, if you are the owner of such an account it's best to change your password and not share it. We aren't going to punish anyone who knowingly shared an account, and with a select few this has been abused greatly, so if you have been using someone else's account we welcome you to sign-up with your own account.
Any questions? Email nmpreps@yahoo.com
New Passwords Must Be
9 characters and at least one number
I’m sure some won’t remember their password or misplaced where you had it written down (happens to me all the time). If that’s the case there’s an easy process to recover your password.
Forgot Password: https://nmpreps.n.rivals.com/users/password/forgot
Forgot username: https://nmpreps.n.rivals.com/users/username/forgot
Also, Rivals customer care will be available via chat between 8 am and 5 pm CT Friday by going to the Contact Us page at the footer of every page and following the proper links and flows.
If all else fails, you can reach out to the NMPreps.com Customer Service email - nmpreps@yahoo.com and we will do our best to assist.
NOTE: The new login system is set up log out users that are clearly sharing accounts. If you are getting booted off your account it means others are also logged into your account. For some of you this may be by accident but with others you shared your account knowingly. Either way, if you are the owner of such an account it's best to change your password and not share it. We aren't going to punish anyone who knowingly shared an account, and with a select few this has been abused greatly, so if you have been using someone else's account we welcome you to sign-up with your own account.
Any questions? Email nmpreps@yahoo.com
New Passwords Must Be
9 characters and at least one number
